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GET IN TOUCH

How to reach us

Get a quote


Click or drag a file to this area to upload.

PROCESS MAP

What happens next?

Supply only

Use our how to measure guide and send us your specifications for us to quote!

Quote / Tender Request

Fill out the get a quote form with as much detail as possible and attach any photos or links to fences you are inspired by. Or if you're trying to design something new attach a drawing and one of our sales administrators will begin the quoting process and email your quote back within 24 hours Monday to Friday.

Quote Received By You

Once the quote has been received this is your opportunity to review any measurements or make any amendments to your design. We are with you every step of the way to give you the peace of mind to ensure your project is completed that stands out from the rest.

Order Placed

Let's get to work! Once you've accepted your quote, we send you over a production job card outlining the scope of work with all the measurements and finer details include a CAD drawing to match your design so you can see it before you sign off on the next step. You'll also be given an accurate due date to expect your order, we take pride in meeting those dates!

Manufactured & QC'D

This is the fun part! Now that everything has been approved and signed off, our team get's to work. Using only the best locally sourced materials, we start to build your fence, balustrade or gate! Every step of the way your job is QC'd by the next department to make sure it meets our standards.

Track It

Have your job, reference or order number handy? You can track it through every stage, simply call your sales administrator for updates. Remember though, you'll have a copy of your expected due date on your order form!

Delivery or Pick Up

When your order is ready you'll be sent an automated email notifying you it's hit our dispatch team and is being prepared for you. Either your sales administrator or someone from our customer service team will follow you up with a phone call to confirm your order is ready to go!

Rate & Review

We've been around a looonnngggg time! And we plan on being around even longer. If you're happy with your service please rate and review us here.

Supply & Install

We will come to you! Book a time today for us to come do a free measure and quote!

Quote / Tender Request

One of our internal sales administrators receives your requests and gathers as much information as possible relating to your site & project. From there, they will organise one of our external sales team members to do a site inspection.

Site Inspection

One of our qualified staff will undertake a site visit with the leading project manager or by themselves if applicable. Once they map out the site, they will work along side you to get an understanding of the type of fencing, screening or gate you require for the site.

Order

Once a Purchase Order has been provided and the required deposit paid (for non account based customers). All materials will be ordered for manufacturing, throughout the process you can touch base with your external or internal sales team for regular updates.

Delivery & Install

Once the materials have been manufactured and have passed our Q.C process, our team will be in contact to organise an install date and time that suits. We understand all your projects are time critical, that's why we ensure we communicate up-to date lead times throughout the whole process.

Handover

Once the project has been completed, our external sales team member will do a site walk through and explain any thing required in relation to maintenance or operation of gates and motors. If you have any issues in the future, you can contact us directly on (02) 9625 4244